Charlene W. Carson

“Charlene Carson was exceptional at her work. She was always there to answer my questions and concerns immediately. Charlene always responded to my texts promptly and guided me through the process with ease. Charlene's hard work and dedication has really helped me during a difficult time of buying a home. Charlene, I just wanted to make sure you know how much you are valued and appreciated. Thank you!”

“From my first inquiry, Charlene and everyone at 1st Priority went beyond my expectations: sincerely appreciate all their help, especially under COVID conditions!”

“I can’t thank Charlene and our 1st Priority team enough … they were absolutely wonderful to work with.”

“I had several questions throughout the process. Charlene Carson addressed all questions and concerns promptly. All communication was clear and my loan documents were processed efficiently. Charlene and 1st Priority exceeded my expectations, providing a great experience from start to finish!”

“Charlene and 1st Priority helped to make my first home buying experience a breeze. All of my questions were answered in a timely manner and I was kept in the loop throughout the whole process.”

“I just closed on my refi! I wanted to thank Charlene Carson for putting up with me and taking care of me! Keep up the good work!”

“Everyone on the 1st Priority side was professional, knowledgeable & extremely friendly. This was our second time using 1st Priority and it was a seamless process working with Charlene Carson and our team, even during these unprecedented times. I know we will be using 1st Priority again when the time comes.”

“Thank you Charlene for all your help, guidance and quick responses during my closing! You were such a help!”

“We are thrilled with our experience with Charlene and everyone at 1st Priority. I already recommended the company to a co-worker! Excellent service and support!”

“Charlene and our loan processor were outstanding throughout the entire process. They made our home buying experience extremely positive.”

“Amazing company! I’m so grateful for everything Charlene and the 1st Priority staff did for me.”

“I wanted to take a moment and compliment Charlene Carson on her outstanding effort. I selected a local company to purchase my home, and was recommended to 1st Priority Mortgage through them. Charlene is a wonderful person to do business with due to her great communication skills. She is very professional and knowledgeable to the “umpteenth” degree. She gave me comfort throughout the whole process from initial credit approval to the final closing details. Even in moments of uncertainty, she was able to communicate clearly about the process. We currently live in Vietnam, so communication was sometimes difficult. Charlene was patient and a joy to work with. I will recommend Charlene as the opportunity arises.”

"Charlene and our loan processor made our home buying experience a truly special one. They made sure to call us before and after each major step with reminders and to check in, even after business hours. We felt we were their only client, despite the fact that we weren't. Will recommend to friends and family."

"Both Charlene and her loan coordinator were extremely helpful throughout the entire process. They were always available to answer any question or concerns, and were very prompt with responses. They followed through with every request or necessity throughout the process. I would suggest Charlene Carson & 1st Priority to anyone considering to apply for a mortgage."

"This was my first experience with purchasing a home and it was by far, way easier and less trying than I expected. Charlene was fantastic. Our financial status was a little outside the normal realm as both my fiancé and I are considered contractors/self-employed and the extra work required by Charlene and her team to organize and ensure we were able to secure the mortgage was evident. They kept us up to date throughout the entire pre-approval process and once we found the home we now own, they rest of the process moved quickly without a hitch."

“The whole process of buying a house can be overwhelming. Charlene made things easy for us and put our minds at ease.”

"Charlene spent a lot of time with us, answering every question patiently and with comprehensive knowledge.”

“I am recently separated and this was all new to me. 1st Priority is a great company to work with, especially after 44 years of never doing anything financial. Going through this process with your team was stress-free and informative. Thank you!”

“The personal attention to my situation was done with empathy and understanding. I have always felt comfortable with Charlene in discussing my finances. This has been a two-year project. Charlene kept in close contact over that time.”

“Charlene returned every phone call and answered all my questions. She made the experience as transparent as possible.”

“All in all I am very happy with my decision to buy. Thanks for all your help… You and my 1st Priority team made the process super easy and stress free.”

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